Lake Systems Opens First Unit In Nasik
posted in Outsourcing News and Top Outsourcing deals, Outsourcing to India |Source: Business Standard
Lake Systems (LSPL), a Bangalore-based healthcare BPO major has opened its first centre in the city of Nashik, aiming for a 60% growth in FY-2007-08.
LSPL’s Nasik BPO unit located in the Satpur area of Maharashtra Industrial Development Corporation (MIDC), is its first unit in Maharashtra and its second in India.
With close to 150-employees working at its Bangalore unit, Lake Systems is a leading national outsourcer offering data transcription and document management services to hospitals, multi-specialty clinics and individual physicians in the UK, USA and Australia.
Pratibha Nakil, Director, LSPL affirms the opening of LSPL’s new BPO unit in Nasik, in a 3,500 sq. ft. leased property in MIDC’s Satpur, with an intial investment of Rs. 40-lakhs. Starting off with a current headcount of 38-employees, in the next four to six months, LSPL will raise the number to 100-plus, including building its own facility, dependent on the availability of adequate skilled manpower. She goes on to add: “Opening of a BPO centre in Nashik is part of our expansion plans. We want to grow very fast. We will gradually increase the strength at both Bangalore and Nashik unit. The company, with the opening of its second unit at Nashik, has set the 60% growth target for the present fiscal year.”
Focusing mainly on medical transcription for mostly American and Australian clients, according to Nakil, LSPL’s prime goal is to extend its client base.
Business volume of the global medical transcription industry stands at around $22-billion, of which business, 20% is acquired by Indian service providers. Presently, India’s Medical Transcription industry generates business worth an estimated $5-billion, a figure that can expand, by adequately tapping an industry that holds great promise and potential.
At present, Bangalore, Hyderabad and Delhi are prominent centres for the MT industry, however, as business grows, it is seen to be shifting to smaller cities, such as, Pune, Kochi, Coimbatore and Nashik.
As medical tourism in India grows into a burgeoning industry, so too will the medical transcription industry, a trend that has been triggered off by the success of BPO / IT off-shoring. And, outsourcing / off-shoring, a trend that is sweeping across every conceivable industry that has the potential to be outsourced! It bodes well for Indian service providers, as India fast becoming a global outsourcing hub for most every industry!
