The shortage of professionals and skilled individuals are as a posing threat to the India’s outsourcing industry. The number of the call centers and the other kinds of offshore organizations are coming up at a fast speed, but the human resource or the employees come to be short in its comparison as most of them are found to be unemployable.

Main deficiency seen in majority of the educated people in India is their poor English. Even the well qualified and experienced people fail to have good hold on spoken and written English. A common example is that they tend to say “hello, how are you? I am in the well and hope you are also in the same well.”

Suggested solution incase of language problem is to hire more experts in English or if possible, get help of a U.S. native to edit the English text on your web site. Although, your site may contain technically correct English, it probably will not read correctly to potential U.S. customers. This could cause potential customers to feel uncomfortable with your future ability to communicate with them regarding a work project and make them disinterested to work with you.

India employs about 350,000 people in the outsourcing industry and adds 150,000 new jobs each year. But filling those vacancies is proving to be a nightmare. At this moment, the industry needs to hire around 9,000 people but can’t find them. This crisis is expected to go even worse in the coming times if the language is not focused.

If the industry fails to recruit workers at reasonable wages, India will lose orders to countries such as the Philippines and China, according to Nass Com. With half of its 1.2 billion people under age 25, how can India possibly be short of workers? The problem is not quantity but quality. Many of the 3.6 million graduates churned out every year by Indian universities are considered mediocre.

The fact is that only about 10 percent to 15 percent of eligible workers are fit for employment in the off shoring industry. Fluency in English apart, employers complained that graduates lacked computer skills, the ability to reason clearly, solve problems, think critically, analyze, work in teams and think creatively.

It is hence concluded that India needs to concentrate on it short comings in order to remain up in outsourcing industry.

This entry was posted on Wednesday, September 12th, 2007 at 3:00 am and is filed under Outsourcing News and Top Outsourcing deals. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.