Source:losangeles.dbusinessnews.com

BPO Companies offering Data Entry services come choc a bloc these days. Many are software companies or other call center based companies that have expanded into this domain and are employing their non-specialist staff for data entry, simply to have a share of the data entry market pie.

Amid all these services comes a data entry/data processing service that is a full fledged data entry/data processing service, has considerable experience in handling outsourced data entry assignments and has a robust infrastructure to support the effective delivery of outsourcing services. The name of this company is DataBPo and it operates from California, USA. Though they are a US-based company, they have an offshore location in Chennai, India. Their expertise in data content management services is truly broad based as it includes data entry services, data processing services, data capturing, image scaning etc.

The company mission statement is to provide cost-effective and quality data entry/data processing servcies to clients across domains and locations.

Source:www.australianit.news.com.au

Suncorp corporate and customer systems general manager Paul Detheridge confirmed that the Queensland financial services company had been working with Satyam since July.

The bank has also worked with long-time Satyam rival Infosys, which recently handled a major desktop migration project for it.

Mr Detheridge said Satyam had been contracted to build customer analytics capability for the Suncorp group and that work was being carried out in Australia and offshore.

“We recognised the need to form a strategic partnership with an outside provider to deliver this project, as we need the flexibility to scale up in this area to meet business demand when required, and because we recognised that more experienced subject matter, experts were available externally,” Mr Detheridge said.

“Satyam’s contribution to the partnership is being delivered mainly through its onshore capabilities. This is about building new capability in the business. We are not outsourcing jobs.”

Satyam is believed to be carrying out most of the work on the contract at its Brisbane software development centre, which opened earlier this year.

Satyam had previously said it had two foundation customers for the software development centre but the company’s Australian manager had declined to reveal who those customers were.

The win for Satyam comes as India’s software services heavyweights begin to build momentum in Australia following years of debate over the value of offshore outsourcing.

Outsourcing decisions that involve an offshoring component are increasingly hinging on the issue of skills rather than costs, as reflected by the Suncorp agreement and a recent AMP deal under which Infosys will upgrade the bank’s Siebel customer relationship management system.

Industry observers have speculated that Suncorp will dip deeper into offshoring, following the appointment of former Telstra chief information officer Jeff Smith as its chief information officer.

Mr Smith was a major instigator of offshore outsourcing at Telstra and the carrier has sent software services work to India through Satyam and Infosys.

Mr Smith is now leading the integration of information systems across Suncorp and Promina in a project that the bank estimates will cost about $200 million.