25th February 2008

Indian publishing BPOs to clock 35 pc growth per annum

Source: www.hindu.com

Chennai : Indian Publishing Business process outsourcing is expecting to register a 35 per cent growth per annum, a recent survey by Confederation of Indian Industry revealed.

The survey also estimated that the publishing BPO industry would become a 1.46-billion-dollar industry if the current trend continues till 2010.

Sriram Subramanya, CEO, Integral Software Services, the brain behind the survey, said Chennai had become the hub for global publishing outsourcing BPO services as the metropolis had a great talent pool and delivers quality standards.

He said more foreign companies were interested in the acquisition of Indian publishing BPOs as they could come out with books and periodicals on schedule.

The publishing industry in the western countries, which once thrived because of the cost advantage, was suffering from high cost of production, including wages. With advent of digital printing, the cost of printing books had also become costlier, due to high cost of paper and machinery.

Computer literacy among Indians, ability to adapt to pressing needs and their speed besides English speaking culture in major metropolitan cities were advantages for the publishing outsourcing growth. This advantage should be used properly in India becoming a world leader in publishing industry, he said.

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25th February 2008

Outsourcing happening in networking sites

Source: timesofindia.indiatimes.com

NEW DELHI: Unlike popular social networking sites where people meet to foster new friendships or search for old ones, these are sites where businesses meet in search of work.

Customers log in to outsource jobs, while individuals and businesses (read providers) bid for the work. Outsourcing 2.0 as it’s popularly called, is being touted as the new wave of outsourcing.

It’s different from traditional outsourcing where big MNCs outsource some of their processes to well known companies in India or other parts of the world to save costs.

Outsourcing 2.0 has small and medium businesses (SMBs) offshoring their work to SMBs or individuals in India, Indonesia or other low cost destinations.

As Arun Jethmalani, CEO, ValueNotes explains, “The term ‘Outsourcing 2.0’ was coined to reflect changes in the evolution of outsourcing over the last few years. From a sub-contracting activity, outsourcing has now come to occupy an important place in the supply chain. This implies that buyers have factored in the cost and efficiency benefits and are now looking beyond all that to see how outsourced operations can grow business.”

Traditionally, only large firms could think of outsourcing. now buyers are becoming smaller — as mid-market companies, individual businesses and professionals are taking to outsourcing.

It’s almost like a cottage industry. Firms like RentACoder.com, Elance, and Guru.com, are being used as platforms by customers and businesses to link up on Net. The jobs being outsourced too are basic, non-core tasks like website designing, software programming, payroll, HR, copy writing, PR material, marketing et al.

Elance has a list of certified IT providers (primarily SMBs) who provide a host of services. “We have 988,000 registered users, 34,000 active buyers and 40,000 active providers,” says Fabio Rosati, CEO, Elance.

The next breed of entrepreneurs in India, US and Europe are using such sites to grow business.

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