Source: economictimes.indiatimes.com

NEW DELHI: Business process outsourcing firm ExlService Holdings on Tuesday said it has commenced operation at their first service delivery centre outside the country in Manila, Philippines entailing an investment of 8 million dollar.

“This is the first delivery centre of EXL outside India. We have invested about 8.3 million dollar to set up the facility,” a company spokesperson told reporters.

The Philippines facility, which has a capacity of around 950 seats, has been built to meet the expanding demands of EXL’s existing clients in multiple industry verticals as they spread their outsourcing operations globally, the company said in a statement.

Through this expansion, EXL seeks to provide a range of outsourcing services from Philippines for both new and existing clients, it added.

“We believe that Philippines represents a valuable source of talent that will complement the significant transformation and outsourcing capabilities we offer today from India. Our presence in the Philippines will further enhance EXL’s business continuity capabilities and disaster recovery framework,” EXL President and COO Rohit Kapoor said.

Earlier talking to reporters, Kapoor said, the company is also eyeing the Eastern European market and is planning to open a new centre in Romania. The company has plans to start centre in Latin America by 2009, he added.

Besides, the company is planning to set up a new unit in a SEZ near Delhi.

With the addition of Philippines facility, EXL now has nine delivery centers located across Noida, Gurgaon, Pune in India and Manila in the Philippines. The company is headquartered in New York and has offices in New Jersey, London and Singapore.

Source: www.tradingmarkets.com

Dublin - IBAS | news | PowerRating | PR Charts — iBasis, a KPN affiliate, and TDC, a telecommunications company in Denmark, announced the completion of their transaction, which results in iBasis acquiring TDC’s non-Nordic international wholesale voice business.

iBasis also has become the exclusive provider of international voice services for TDC in a five-year strategic outsourcing arrangement. The agreement was originally announced on January 14.

In completing the transaction, iBasis has acquired TDC’s wholesale voice business for approximately $10 million. iBasis expects to generate approximately $80 million in new annual revenue from the exchange of approximately two billion minutes of international traffic resulting from the transaction. TDC has become a preferred partner for terminating iBasis traffic into the Nordic region. Other financial details of the agreement are undisclosed.

Approximately 130 non-Nordic international wholesale voice customers, as well as all of TDC’s interconnection and bilateral agreements for inbound and outbound international phone calls have been transferred to iBasis. TDC will maintain its Nordic customer base and its pan-Nordic reach, and will benefit from becoming iBasis’ preferred partner for termination of international traffic throughout the Nordic region. iBasis also acquired the voice-related assets, contracts, office rental and employees of TDC subsidiary TDC Carrier Services U.S., which will be fully integrated into iBasis.

The outsourcing arrangement closely follows iBasis’ transaction with Royal KPN, N.V. in October 2007, which resulted in the acquisition of KPN Global Carrier Services by iBasis, effectively outsourcing KPN’s international voice business to iBasis. Combining KPN Global Carrier Services with iBasis has enabled iBasis to become a leading platform for international voice outsourcing by giving the company far greater scale, advanced features for mobile traffic, and a more complete premium quality product portfolio.

Intense competition in telecommunications is driving carriers worldwide to focus their resources on the implementation of innovative technologies and the development of compelling services that are highly valued by their consumer customers. TDC continues to invest massively in IT and fixed and mobile network technologies to deliver the highest quality TV, telephony, and broadband services in Denmark and through its subsidiaries in other Nordic countries. The convergence of network technologies and services provides TDC exciting market opportunities and requires increased focused on the development of consumer and business services.

“Unlike most wholesale providers, international voice is our core business,” said Ofer Gneezy, president and CEO of iBasis. “Because of the efficiencies of scale we’re able to leverage, iBasis is uniquely positioned to be the outsource solution for incumbent carriers like TDC, who want to focus more effectively on their core retail businesses.”