Source: www.foxbusiness.com

BPO Management Services Inc., (OTC Bulletin Board: BPOM), a full-service business process outsourcing company focused on serving middle-market enterprises, today announced that Spiegel Brands, Inc., Chicago, the women’s clothing catalog marketer, and Shasun USA, Inc., one of the world’s largest producers of ibuprofen, have signed multi-year contracts for its information technology outsourcing solutions.

BPOMS is providing remote software technical support for Spiegel’s i/Series and z/Series mainframe platforms. The company reported it started working four days after the initial inquiry came in.

For Shasun, BPOMS is providing remote Intel server and desktop management, WAN management and support center services, including operations, technical support and backup management.

Patrick Dolan, chief executive officer of BPOMS, said, “We are pleased to add these growing middle-market companies to our ITO client roster. We were able to customize our ITO solutions and demonstrate our flexibility in providing the critical infrastructure and core business processes our customers require.”

“Additionally, the mainframe support for Spiegel expands our capabilities offering and gives us an important competitive advantage in the marketplace,” he added.

Services provided to these customers will be delivered from the full-service BPOMS 24/7 SAS 70 Type II certified data center facility located in Pearl River, NY.

Source: in.reuters.com

MUMBAI (Reuters) - Legal process outsourcing is rapidly growing and is expected to become a $4 billion industry globally by 2015 with India occupying a significant chunk of it, industry players and analysts said.

U.S.-based Brown & Wilson Group Inc in its 2008 Black Book of Outsourcing has estimated the current value of legal outsourcing at $80 million, with more than three-fourths of it based in India.

“That is a very conservative estimate. I think it will grow faster as the market potential is huge,” said Suhas Tuljapurkar, who was formerly a partner at Mumbai law firm DSK Legal and left it to found Legasis Services Pvt Ltd.

Legal process outsourcing is an industry in which in-house legal departments or organisations outsource legal work from areas where it is costly to carry out.

“Law firms are focussing to increase pressure from their clients to decrease costs and retain profits per partner,” the Brown & Wilson report said, adding that every Indian homegrown law firm is building its own case for outsourcing.

The main areas of growth are discovery and litigation support, contract and document review services, and legal analytics and due diligence.

Source: www.pocketgamer.biz

Jon Jordan - UK-based games localisation, testing and quality assurance specialist Babel Media, which counts mobile companies such Vodafone, Glu, EA Mobile and Gameloft among its range of console, online and handheld clients, has been snapped up Quatrro BPO Solutions. It’s the sixth acquisition for the expanding outsourcing giant, which was founded by Indian entepreneur Raman Roy and is headquartered in Gurgaon, India.

The size of the deal wasn’t announced but is thought to be in the region of $30 million, and was funded partly by cash and partly by debt.

“This is our biggest acquisition in terms of profitability, topline and bottom line and I see this move as an intergral part of Quatrro’s agenda of ‘Going Beyond the Existing’ and building strategically important businesses in undeserved and uncontested market spaces. With this acquisition, we have bought India into the gaming testing and localisation space,” said Raman Roy.

As part of the transaction, Babel’s co-founder Algy Williams, will take the role of a non executive Quatrro director.

Babel employs over 500 staff and has offices in Brighton, Los Angeles, Montreal and New Delhi. Its mobile clients include Vodafone, Player X, Bandai Namco, THQ Wireless, Disney, EA Mobile, I-play, Orange, Motorola, Eidos, SEGA, Sony Pictures, Gameloft and Glu.

It offers services such as WAP portal assessment, Java and BREW porting, translation, functional and localisation QA, certification and deployment, and has ported over 2000 builds for North American and European clients in the past 12 months.

Source: news.zdnet.co.uk

BT has signed a £160m deal with Nationwide that will see it manage the building society’s networked IT services for the next seven years.

The deal, announced on Monday, includes the transfer of all of Nationwide’s voice and data networking infrastructure, as well as third-party network contracts, to BT. Nationwide’s networks will be consolidated into BT’s Global 21CN next-generation network.

According to a statement from the companies, Nationwide previously developed and managed its IT services in-house. “Nationwide’s growth in recent years has meant that our IT infrastructure has also had to evolve at an exponential rate to keep up with demand, and we must now seek the most efficient and scalable infrastructure service possible to support this,” said Nationwide’s head of IT infrastructure, Peter Stafford. “Having worked with BT for a number of years, we are very confident in the team’s ability to fulfil our requirements.”

Source: www.thehindubusinessline.com

IT services provider Satyam Computer on Monday announced that Satyam BPO, its business process outsourcing arm, has been ranked second among the world’s leading BPO vendors in Brown-Wilson Group’s Black Book of Outsourcing.

Satyam BPO was also ranked fourth on the knowledge process outsourcing vendors list. More than 4,000 organisations were evaluated in compiling the lists.

For the third consecutive year, Satyam has been ranked among the top 10 in Brown-Wilson Group’s Black Book of Outsourcing. In 2007 and 2006, Satyam BPO, formerly Nipuna, had been ranked in several categories including KPO, energy and utilities.

Growth areas win

The Chief Executive Officer of Satyam BPO, Mr Venkatesh Roddam, in a statement said “The categories in which we have been ranked this year (BPO and KPO) are the key growth areas that we have been focusing on. Recognition from the Brown-Wilson Group reflects our capabilities to offer transformation services through superior delivery.”